FAQs

Orders within the UAE are usually delivered within 1 business day. GCC deliveries usually take around 6 business days.

We accept secure online payments by credit or debit card, including Apple Pay and Google Pay where available. Cash on delivery may also be available for selected UAE orders.

UAE delivery costs AED 25 and is free for orders over AED 199. GCC delivery costs AED 60.

Yes. Eligible items may be returned or exchanged according to our Return & Refund Policy. Items must be unused, unworn, and returned in their original packaging.

Yes. We currently deliver across the UAE and to selected GCC countries. Delivery availability and charges are shown at checkout.

Keep your jewelry away from water, perfume, lotions, and chemicals. Store each piece separately in a dry place and clean it gently with a soft cloth after use.

Please contact us as soon as possible after placing your order. We will do our best to help, but orders that have already been processed or shipped may not be changed or cancelled.